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How do I request a prescription refill?

Asked 2 years ago
To request a prescription refill at Whole Family Healthcare, patients typically have a few convenient options available to them. Generally, the first step is to check if the prescription is still valid and authorized for refill. Patients can usually request a refill either through their online patient portal, which may allow for secure communication with the healthcare team, or by calling the clinic directly to speak with the staff. When reaching out, it is helpful to have pertinent information ready, such as the medication name, dosage, and any additional details regarding the prescription. If using the phone, consider calling during business hours to ensure the request is processed promptly. Additionally, if there are any changes in a patient's health condition or if they are experiencing side effects, it is wise to discuss these concerns when requesting a refill. It is advisable to check the Whole Family Healthcare website for any specific instructions or forms that may be required for prescription refills, as procedures can vary by location or patient needs.
Answered Jun 27th 2025

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