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Are there any special accommodations for passengers with disabilities?

Asked 2 years ago
Yes, the Washington Metropolitan Area Transit Authority offers a variety of special accommodations for passengers with disabilities. The agency is committed to ensuring accessibility for everyone using its services. Metro trains and buses are equipped with features that assist passengers with mobility challenges. For instance, all MetroRail stations have elevators and escalators, and most are equipped with tactile guiding strips to help individuals navigate the stations better. Additionally, Metro provides priority seating areas on all buses and trains for individuals with disabilities. Operators are trained to assist passengers in need, such as helping those who may require additional support boarding or deboarding vehicles. For individuals who cannot use the regular Metro services, the MetroAccess program offers a paratransit service specifically designed for those with disabilities who qualify. This service provides door-to-door transportation within the service area, making public transit more accessible. Furthermore, the agency's website provides comprehensive information regarding accessibility features, guidelines, and specific services available to ensure an inclusive transit experience. Passengers in need of assistance or specific accommodations are encouraged to check the most current web page for detailed information and resources.
Answered Aug 13th 2025

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