What should I do if my water bill seems too high?

If a customer notices that their water bill appears unusually high, there are a few steps they can take to address their concerns. First, it is advisable to review the bill in detail to understand the charges. Often, bills will show a breakdown of usage over time, which can help identify any significant increases. If the consumption seems higher than usual, it may be worth checking for any potential leaks in plumbing fixtures or irrigation systems, as these can lead to higher water usage without immediate awareness. Another useful approach is to compare the current bill with previous bills from the same period in prior years, as seasonal changes can significantly affect water consumption. Should a customer still feel uncertain about the charges after reviewing their bill and usage, they might consider reaching out to Virgin Islands Water and Power Authority directly for a more detailed investigation into the account. It is also helpful to check the current web page of Virgin Islands Water and Power Authority for specific resources or contact information. The Authority may have assistance programs or other resources available to help customers manage their bills effectively. Taking these steps can help clarify the situation and lead to a better understanding of the billing.