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What should I do if I receive the wrong item?

Asked 2 months ago
If you receive the wrong item from Venturebridgeelectronics.com, the first step is to carefully review your order confirmation email and compare it to the item you received. This will help you verify that a mistake was made. Mistakes can happen due to various reasons, such as inventory discrepancies or shipping errors. After confirming that the item is indeed incorrect, you should refer to the return policy outlined on the website. Most companies provide guidelines for returning items, which typically include instructions on how to initiate the return process. You should prepare the wrong item for return, ensuring it remains in its original packaging, along with all accessories and documentation. It is also advisable to take photographs of the item received for your records. While you cannot directly recommend contacting Venturebridgeelectronics.com, it may be beneficial to look for the contact information provided on their website or explore any specific instructions for returns available on the current page. Following these steps will help you resolve the issue effectively and receive the correct item you ordered in a timely manner.
Answered Sep 28th 2025

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