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What happens during a power outage with VOIPo service?

Asked 4 months ago
During a power outage, VOIPo service may be affected due to its reliance on internet connectivity and electrical power. Unlike traditional landline services, which can often function even when power is unavailable, VOIPo requires both a working internet connection and power for the modem, router, and VoIP adapter or service device. If there is a power outage, these devices will stop functioning, causing interruptions to voice service. To mitigate disruptions, some users opt for backup power sources, such as an uninterruptible power supply (UPS), which can keep their home network equipment operational for a limited time during brief outages. It is also important to keep in mind that if an internet service provider experiences an outage or loses power, it will directly impact the availability of VOIPo services as well. In addition, calls made during a power outage will not be possible unless alternative arrangements are made, such as using mobile phones. It is beneficial for customers to be aware of these limitations and to plan accordingly, particularly if reliable communication is essential during emergencies. For detailed information or updates regarding service during outages, it may be helpful to check the VOIPo website.
Answered Jul 25th 2025

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