What should I do if I received a damaged item?

If you receive a damaged item from UpgradeYourAuto.com, it is important to address the situation promptly to ensure a satisfactory resolution. First, you should document the damage by taking several clear photographs of the affected item as well as the packaging it was delivered in. This visual evidence will be useful in the event you need to report the issue. Next, look for the return or exchange policy on the UpgradeYourAuto.com website. This section typically provides specific instructions on how to handle returns for damaged goods. It may outline the timeframe in which you need to report the damage, as well as any necessary steps to initiate a return or replacement. Make sure to follow these instructions carefully to ensure your issue is resolved smoothly. In most cases, you will need to contact customer service to inform them of the damage. They may request the photographs you took and any other relevant information to assist in processing your claim efficiently. As policies and procedures may occasionally change, you should check the current web page for the most accurate contact information and guidelines. By taking these steps, you should be well on your way to addressing the situation and obtaining a resolution that works for you.