What is Twilio's policy on message storage?

Twilio has specific policies regarding message storage to help ensure compliance with regulations and safeguard user data. Generally, Twilio stores message data, such as SMS and MMS messages, for a limited period to facilitate delivery and support message-related features. Messages may be retained for a certain duration, after which they may be permanently deleted. However, specific storage durations and policies can vary depending on the type of service being used, the plan selected, and applicable legal or regulatory requirements. Users are typically encouraged to handle sensitive data responsibly by implementing their own data retention and deletion policies, especially if they are subject to regulations such as the General Data Protection Regulation (GDPR) or the Health Insurance Portability and Accountability Act (HIPAA). For the most accurate and detailed information, users may want to consult Twilio's official documentation on message storage or check their website for any updates related to the policies.