© GetHuman Inc.

What is Twilio's compliance with telecommunications regulations?

Asked 5 months ago
Twilio is committed to adhering to telecommunications regulations and compliance requirements in the various jurisdictions in which it operates. As a provider of communication services, Twilio must navigate a complex landscape of regulations that govern activities such as text messaging, voice communication, and data privacy. In the United States, Twilio follows the requirements set forth by the Federal Communications Commission, or FCC, which include rules related to the Telephone Consumer Protection Act, or TCPA. This legislation regulates how businesses can contact consumers through phone calls and text messages. Twilio also complies with rules regarding Caller ID authentication, which helps combat fraud and ensures that recipients can trust the identity of the caller. Furthermore, Twilio is engaged with international regulations as well, including the General Data Protection Regulation, or GDPR, in Europe, which governs data protection and privacy for individuals. Twilio takes the necessary steps to ensure its services comply with local laws and regulations to protect user data and maintain trust. For detailed information on Twilio's compliance policies and practices, users are encouraged to visit Twilio's official website. There, users can find insights into specific compliance measures, as well as access resources that can help them better understand the regulatory landscape in relation to Twilio services.
Answered Jul 5th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Twilio Questions

Need to contact Twilio?

If you need to talk to Twilio customer service, now that you have the answers that you needed, click the button below.
Contact Twilio

Twilio

Find a list of many popular Twilio questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Twilio Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!