What do I do if I receive a defective or damaged product?

If a customer receives a defective or damaged product from Tweakedsports.com, the first step is to review the return policy provided on their website. Generally, Tweakedsports.com allows customers to return items within a specific timeframe from the date of receipt, provided the items are in their original packaging and condition. Upon noticing the issue with the product, it is advisable to document the defect or damage thoroughly by taking clear photographs. This documentation may be useful during the return process. After gathering this information, customers should locate the return instructions on Tweakedsports.com. These instructions will typically outline how to initiate a return or exchange, including any required forms or labels. When preparing the item for return, customers should ensure that it is securely packaged to prevent further damage during transit. Any included accessories or original components should also be returned if possible. Once the item is ready for return, the customer can follow the provided shipping guidelines to send the product back to Tweakedsports.com. After the return is processed, customers can usually expect a replacement item or a refund based on the store's policies. It is important to keep in mind that all returns must adhere to the specified guidelines outlined on the website, as this will help ensure a smooth and efficient resolution to the issue. For the most accurate and up-to-date information, it is a good idea to check the specific return policy available on Tweakedsports.com.