What happens if a buyer requests a return?

When a buyer requests a return on Tradesy, the process usually begins with the buyer initiating a request through the platform. The buyer must provide a valid reason for the return, which typically needs to fall within the return policy guidelines established by Tradesy. Generally, Tradesy allows returns for certain categories of items that are not final sale, as well as those that maintain their original condition and tags. Once the return request is submitted by the buyer, it is reviewed by Tradesy to determine if it falls within acceptable reasons for return. If approved, the buyer will receive a return shipping label, which they must use to send the item back to the seller. After the item has been returned and received by the seller, it must be inspected to ensure it meets the return criteria. If the seller confirms that the item is in the appropriate condition, the return is processed, and the buyer typically receives a refund. The timeline for the refund may vary depending on the payment method used and the specific policies in place. It is important for both buyers and sellers to familiarize themselves with Tradesy’s return policy to understand their rights and responsibilities during this process. For detailed and updated information, it is advisable to refer to the current web page of Tradesy.