Yes, customers of The General Insurance can typically make changes to their policies online. This feature is often designed to provide convenience for policyholders, allowing them to update personal information, adjust coverage options, or modify payment methods without needing to call customer service. To access these online services, customers usually need to log in to their account on The General's official website. Once logged in, they can navigate to the appropriate section to initiate policy changes. It is important to note that while many changes can be made online, some adjustments might require additional verification or cannot be completed through the website. Therefore, it is advisable for customers to review the options available on the current web page for detailed instructions and guidelines regarding policy management.
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