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What is your return policy?

Asked 2 years ago
Supercasuals.com has a specific return policy designed to provide customers with a satisfactory shopping experience. Generally, items can be returned within a set period following the purchase date. It is important to ensure that the items are in their original condition, meaning they are unworn, unwashed, and have all original tags attached. Certain categories of products may have different return requirements or exclusions, such as clearance or final sale items, which are typically non-returnable. The return process usually involves completing a return form and packaging the items securely to prevent damage during shipping. Customers are often responsible for return shipping costs unless the return is due to an error made by Supercasuals.com, such as sending the wrong item. It is always a good idea for customers to review the specific return policy details listed directly on the Supercasuals.com website or the order confirmation email for any updates or changes. Additionally, information regarding exchanges and refunds may also be found on the site.
Answered Oct 16th 2025

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