What is your cancellation and refund policy?

Suddath offers a cancellation and refund policy that can vary based on the type of service utilized and the specific terms agreed upon at the time of booking. Generally, if a customer wishes to cancel a service, they should do so as early as possible to minimize any potential cancellation fees. If a cancellation occurs within a specified time frame before the scheduled service, Suddath may provide a full or partial refund, depending on the circumstances. However, if the cancellation happens closer to the scheduled date, there is a likelihood of incurring charges that are outlined in the initial agreement. It is important for customers to review their contract for specific details regarding cancellation timelines and any potential fees associated with changes. In the event that a service has been partially fulfilled, refunds may be prorated based on the services rendered. For the most accurate and detailed information, it is always advisable to visit the relevant section of the Suddath website or refer directly to the service agreement provided at the time of booking.