What should I do if an item I ordered arrives damaged?

If a customer receives a damaged item from SteepandCheap.com, they should first carefully assess the damage and take photographs of the item and the packaging. This documentation can be helpful for any follow-up actions. Next, it is advisable to check the website for specific return policies or procedures related to damaged items. Often, companies have guidelines in place for handling such situations. In many cases, customers may need to initiate a return process, which could involve filling out a return request or contacting customer service for assistance. SteepandCheap.com typically expects customers to report damage promptly upon receipt of the order. Therefore, the sooner the customer acts, the better. It is also important to retain all original packaging materials, as they may be required for the return process. Customers should explore the relevant sections of the website for detailed instructions on returns and exchanges, as policies can vary by item or promotion. This approach will help ensure that the issue is resolved in a satisfactory manner.