What if I have a defect with my Stearns and Foster mattress?

If you discover a defect with your Stearns and Foster mattress, it is important to first review the warranty information that came with your purchase. Stearns and Foster mattresses typically come with a limited warranty that covers specific defects in materials and workmanship. Common issues that may be covered include sagging greater than a certain depth, broken coils, or manufacturing flaws. To proceed, you may need to document the defect by taking photographs and writing a description of the issue. This information will be useful if you decide to file a claim. Generally, customers are advised to contact the retailer where the mattress was purchased, as they often handle warranty claims. Alternatively, customers can check the Stearns and Foster website for additional information regarding the warranty and the claim process. This may include details on how to proceed with claims, as well as a section for submitting inquiries. Being prepared with the necessary documentation and understanding the warranty coverage can help ensure a smoother resolution to the issue.