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How do I cancel or change an order?

Asked 2 years ago
To cancel or change an order placed with StCroixShop.com, it is important to act quickly. Generally, orders can only be modified or canceled within a short timeframe after they are placed, as they are processed promptly. If you wish to cancel your order, it is advisable to have your order number ready, as this will help streamline the process. For changes, including modifications to shipping addresses or product selections, the same principle applies. Reach out to the customer service department as soon as possible. StCroixShop.com typically provides various avenues for communication, including phone numbers and email addresses, which can usually be found on the website. Keep in mind that once an order has been processed or shipped, cancellation or changes may not be possible, and you may need to follow an alternative procedure such as a return after receiving the item. Always check the specific policies outlined on the current webpage for detailed instructions, as they may vary and are updated regularly.
Answered Sep 7th 2025

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