What types of customer support are available through Sprinklr?

Sprinklr offers a variety of customer support options designed to assist users with their needs effectively. Their support services typically include a comprehensive online knowledge base, which holds numerous articles, guides, and resources to help users navigate through the platform's features and functionalities. This resource can be particularly beneficial for self-service inquiries where users seek quick answers to commonly asked questions. Additionally, Sprinklr may provide access to customer support representatives who can offer personalized assistance. This could be through live chat, email, or phone support, depending on the specific services and subscription levels of each customer. These representatives are trained to address issues ranging from technical difficulties to inquiries about maximizing the use of Sprinklr's various tools for social media management, customer engagement, and analytics. Furthermore, there might be opportunities for users to participate in webinars and training sessions, which can enhance their understanding and improve their skills in using the platform effectively. To learn more about the specific customer support options that Sprinklr currently offers, users might consider visiting the support section of their official website.