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What should I do if my item arrives damaged?

Asked 4 months ago
If an item arrives damaged from Sportsmemorabilia.com, the first step is to examine the packaging and the item itself carefully. It is important to document the damage by taking clear photographs, as this will serve as evidence for any potential claims. Next, you will want to review the return policy mentioned on the website, as it generally outlines the procedures for reporting damaged items. Most likely, you will need to initiate a return or exchange process. In many cases, Sportsmemorabilia.com provides specific instructions on how to handle such situations, which may involve contacting customer service for further assistance. The website usually includes clear guidelines on how to report issues with orders, including timelines and contact methods. To ensure the best outcome, it is advisable to initiate this process as soon as possible after receiving the damaged item. Checking the current web page will provide the necessary contact information and further details on how to proceed.
Answered Aug 6th 2025

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