What should I do if I receive the wrong item?

If you receive the wrong item from SolidSignal.com, there are several steps you can take to resolve the issue. First, it is essential to double-check the order confirmation or invoice to ensure that the item you received does not match what you originally ordered. This will help clarify any potential confusion regarding your order. Next, it may be helpful to visit the SolidSignal.com website to find specific information on their returns and exchanges policy. This page often contains detailed instructions on how to handle scenarios such as receiving the wrong item, including any relevant timeframes and requirements for returning the incorrect product. In many cases, customers may need to initiate a return process through the provided channels on the website. This could involve printing a return label or filling out an online form. Additionally, customers may consider looking for contact information on the website to clarify any questions they might have regarding the return process. SolidSignal.com has customer service representatives available to assist with such inquiries, ensuring that customers can receive the correct item promptly.