What do I do if I experience slow internet speeds?

Experiencing slow internet speeds can be frustrating, but there are several steps that one can take to troubleshoot the issue before reaching out to any provider. First, it is important to ensure that the slow speeds are not due to factors within the home network. One should check if multiple devices are connected to the internet, as several users streaming videos, gaming, or downloading large files simultaneously can affect overall performance. If possible, disconnect some devices to see if speeds improve. Next, one can try restarting the modem and router. Power cycling these devices can often restore faster speeds by clearing the cache and resetting the connection. It is usually effective to unplug the modem and router, wait for about thirty seconds, and then plug them back in. Additionally, checking the placement of the wireless router could help. The router should be placed in a central location, away from walls and obstructions, to maximize its signal range. If the device is too far from the router, using an Ethernet cable for a direct connection might lead to better speeds. Lastly, if the slow speeds persist despite these measures, one can conduct a speed test using online tools to assess current performance. Compare the results with the speed tier subscribed to, as significant discrepancies may indicate a problem with the service. For further assistance, users may refer to the Skybeam website for additional troubleshooting steps or potential service status updates.