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What happens if my Side Car driver cancels my ride?

Asked 5 months ago
When a Side Car driver cancels a ride, it can be frustrating for passengers who are relying on timely transportation. If a driver cancels, the Side Car platform typically notifies the passenger immediately through the app. In this situation, the passenger may need to request another ride. This process is usually simple, as the app allows for a quick rebooking of a ride with another nearby driver. It is important to note that when a driver cancels, the passenger should not be charged any cancellation fees. Side Car often tracks driver cancellation rates and may take action if a driver cancels rides frequently. In general, Side Car aims to provide a smooth experience for passengers, and minimizing cancellations is part of that goal. If you have further questions about how cancellations are handled or specific policies related to them, it may be helpful to look at the current information available on the Side Car website. This will provide up-to-date policies and details to ensure the best understanding of the situation.
Answered Jun 29th 2025

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