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Is there a guarantee for ride availability?

Asked 5 months ago
Side Car does not provide a guarantee for ride availability at all times. The availability of rides can depend on various factors, including demand, the number of active drivers in a specific area, and time of day. When users request a ride through the Side Car platform, they can expect that it will do its best to connect them with a driver as quickly as possible. However, during peak hours or in less populated areas, there may be longer wait times or challenges in finding a ride. It is always a good idea for users to check the current app for real-time information on ride availability. Additionally, users should stay informed about local conditions that may impact service, such as events or weather situations that could affect normal operations.
Answered Jun 29th 2025

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