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How does Side Car handle surge pricing?

Asked 5 months ago
Side Car employs a dynamic pricing model known as surge pricing to manage supply and demand during periods of high rider activity. When there is an increased demand for rides, such as during busy hours or special events, the pricing adjusts to incentivize more drivers to become available on the platform. This mechanism helps ensure that riders can find a ride when they need one, while also allowing drivers to benefit financially from increased demand. The surge pricing system is generally communicated to users through the app. Riders can see the current fare rates, which are influenced by factors such as location, time of day, and the number of active drivers in the area. Riders have the option to accept the fare or wait for the surge pricing to decrease if they prefer to pay a lower price. It is important for riders to make informed decisions when faced with surge pricing, as it can vary significantly. For the most accurate and current information, users are encouraged to view the app and its fare estimates during their ride requests. This way, they can better understand the pricing dynamics in their specific location and at any given time.
Answered Jun 29th 2025

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