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What should I do if my package is lost or damaged?

Asked 3 months ago
If a package is lost or damaged while using ShippersMarket.com for shipment services, there are several steps you can take to address the situation. First, verify the tracking information provided at the time of shipment. This can often give you insights into the status of your package. Check if there are any updates available that may indicate its current location or possible delivery attempts. If you find that the package is indeed missing or damaged, it is advisable to gather all necessary documentation related to the shipment, including any tracking numbers, shipping receipts, and photographs of the damage if applicable. This information will be crucial for filing a claim or an inquiry. Once you have your documentation prepared, the next step is typically to refer to the specific policies of ShippersMarket.com regarding lost or damaged packages. This information is often available on their website under shipping policies or customer service sections. In most cases, there may be a formal claim process that you need to follow. If you require further assistance, the contact information for customer support should also be available on the current web page, allowing you to reach out for specific guidance tailored to your situation. Being proactive and comprehensive in your approach will help facilitate a resolution.
Answered Sep 9th 2025

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