What is your return policy?

Seaofdiamonds.com offers a return policy designed to provide customers with peace of mind when purchasing jewelry items. Generally, customers have a timeframe of thirty days from the date of delivery to initiate a return. Items must be in their original condition, unworn, and with all original packaging and certificates included. This ensures that the products can be resold and that customers have the opportunity to return items that may not meet their expectations. It is important to note that certain items may be excluded from the return policy. For example, custom-made or engraved pieces may not be eligible for return or exchange, given their personalized nature. To facilitate a smooth return process, customers should keep an eye on the specific requirements outlined in the returns section of the website. When returning an item, it is recommended to use a secure shipping method to ensure that the package arrives safely. Additionally, customers may inquire about obtaining a return authorization to streamline the return process. For the most accurate and up-to-date information regarding the return policy, customers are encouraged to check the official website or refer to the dedicated returns section available there.