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What is your policy on exchanges?

Asked 3 months ago
Seaofdiamonds.com typically offers a customer-friendly exchange policy, which allows shoppers to return items within a specified time frame. Generally, exchanges may be permitted for reasons such as receiving the wrong item, sizing issues, or if a piece does not meet the customer's expectations. However, it is essential for customers to ensure that the items are in their original condition, unused, and with all original packaging and paperwork included, as this is often a requirement for processing an exchange. The exact details of the exchange policy, such as the time frame allowed for exchanges and any associated fees, can vary, so it is advisable to consult the official Seaofdiamonds.com website for the most accurate and up-to-date information. On the website, you can find the complete exchange policy outlined, along with instructions on how to initiate the exchange process. Understanding these guidelines will help ensure a smooth experience for those looking to exchange their jewelry purchases.
Answered Sep 13th 2025

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