What should I do if my food arrives late or cold?

If food arrives late or cold when you order through Seamless, there are a few steps you can take to address the situation effectively. First, it is always a good idea to check the order status on the Seamless app or website, as it might provide you with updates on the delivery progress. If the food is indeed late, it is possible that the restaurant or the delivery service is experiencing a high volume of orders or unexpected delays. If the food is cold, you may want to verify if it was packaged improperly or if the delay contributed to the temperature issue. In either case, many customers find it helpful to provide feedback through the Seamless platform. You can report the issue directly within the app or website, and this will help ensure that the matter is noted for future reference. Seamless aims for customer satisfaction, so addressing the problem through their platform may prompt a resolution, such as a refund or a credit applied to your account. For specific details on how to navigate these issues, users are encouraged to check the current web page for relevant contact information and support options available to them.