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What if I receive a damaged item?

Asked 2 years ago
If a customer receives a damaged item when using SaleBreaker.com, it is important to understand the procedures in place for addressing such situations. SaleBreaker.com is a platform that provides coupons, deals, and discounts from various retailers, and the handling of damaged items typically falls under the policies of the retailer from which the item was purchased. Customers should first check the return and exchange policy of the specific retailer. Most retailers have guidelines for reporting damaged items and often provide a straightforward process for obtaining a replacement or refund. Customers are generally encouraged to document the damage by taking photographs of the item and its packaging, as this evidence may be required when filing a claim with the retailer. Additionally, it is advisable to contact the retailer’s customer service promptly to report the issue. If assistance is needed in finding the correct contact information for the retailer, SaleBreaker.com may provide resources or links on its website to help with that. Always remember to review the specific return instructions provided by the retailer for the best resolution to the problem.
Answered Aug 28th 2025

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