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What should I do if I receive the wrong product?

Asked 2 months ago
If a customer receives the wrong product from Qmuniforms.com, the first step is to carefully examine the package and the contents to confirm that there has indeed been an error. It is important to compare the received item with the order confirmation or receipt to ensure that the mistake is accurately identified. After confirming the discrepancy, the next step is to check the return policy on the current web page, as it will provide guidelines on how to proceed with returning the incorrect item. Customers typically need to follow specified procedures for returns or exchanges, which may include specific packaging instructions and deadlines for returning the product. It is advisable to have the order number and any relevant details ready, as this could expedite the process. If any instructions are unclear, customers can often find helpful information or clarification in the FAQs on the website. In cases where assistance is needed beyond the information provided, customers might consider looking for contact information on the current web page in order to reach out to Qmuniforms.com for further support. They will typically provide guidance on the next steps and any necessary arrangements for a replacement or proper return.
Answered Oct 6th 2025

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