What should I do if I receive a damaged or incorrect item?
Asked 2 years ago
If you receive a damaged or incorrect item from Prosportsmemorabilia.com, it is important to take the appropriate steps to resolve the situation. First, you should carefully examine the item and take note of any damage or discrepancies, as these details will be helpful when addressing the issue. It is advisable to photograph the damaged item and any associated packaging, as this visual evidence can support your case.
Next, you may want to review the return policy on the current Prosportsmemorabilia.com webpage. This policy will provide specific instructions regarding the procedures for returning items, including information on how long you have to initiate a return and whether you need to return the original packaging. Typically, there will be guidelines for obtaining a return authorization, if required, as well as the method for addressing the shipping costs associated with the return.
Once you have gathered your information and reviewed the return policy, you can proceed to initiate the return process. This may involve filling out a return form or sending an email outlining your issue. Ensure that you keep copies of any correspondence for your records. Taking these steps will help ensure that your concern is addressed appropriately and in a timely manner.
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