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What should I do if I receive a damaged item?

Asked 2 months ago
If you receive a damaged item from Priesters.com, the best course of action is to carefully document the damage. Take clear photographs of the item as well as the packaging it arrived in. This visual evidence can be helpful in resolving the issue. Next, you should check the website for the specific return or exchange policy. Typically, Priesters has guidelines in place for handling damaged items. Follow the instructions provided on the website regarding returns. This may involve filling out a return form or contacting customer service for further assistance. Ensure that you do this as soon as possible after receiving the damaged item, as there may be a time frame within which you need to report the issue. While you will find the necessary information for returns and exchanges on the current web page, remember to work within the guidelines provided to ensure your request is processed efficiently. Taking prompt action will help you resolve the situation in a timely manner.
Answered Oct 14th 2025

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