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What should I do if my insurance claim is denied?

Asked 3 months ago
If an insurance claim is denied, it can be a frustrating experience. The first step is to carefully review the denial letter, as it should detail the reasons for the denial. Common reasons include insufficient documentation, policy exclusions, or failure to meet coverage requirements. Understanding why the claim was denied is crucial, as it enables the policyholder to address the specific concerns raised by the insurance company. Next, the individual should gather any supporting documents that may strengthen their case. This could include receipts, photographs, or statements from relevant parties. After gathering the necessary information, the policyholder can contact the insurance provider to discuss the denial. It is advisable to ask questions and seek clarification regarding the denial, as well as to express the desire to appeal the decision. Most insurance companies have a formal appeals process. It is important to follow the specified procedures and timelines noted by the company, which can usually be found on their website. If, after appealing, the claim is still denied, consulting with a legal expert or an insurance claims adjuster may provide additional options. Moving forward, reviewing the policy terms and consulting resources like PolicyGo can help ensure better understanding of coverage and improve the chances of success in future claims.
Answered Aug 22nd 2025

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