What do I do if I receive the wrong item?

If a customer receives the wrong item from Phatcampus.com, the first step is to carefully review the order confirmation and the items received to ensure there was indeed a mistake. It is important to confirm the details of the order, including the item numbers and descriptions. Once it is clear that an error has occurred, the customer should refer to the return policy and procedures outlined on the Phatcampus.com website. Typically, there should be information available regarding how to initiate a return or exchange for the incorrect item. This may involve filling out a return form, packaging the item securely, and shipping it back to the return address provided by Phatcampus.com. Customers may also find details regarding whether they need to cover any shipping costs associated with the return. Additionally, it may be helpful to keep all original packaging and documentation until the return process is complete. For any specific inquiries or assistance regarding the return process, customers can often find contact information on the Phatcampus.com website to guide them further.