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What should I do if I received the wrong item?

Asked 4 months ago
If you have received the wrong item from Pajamagram.com, the first step is to examine your order details, including the confirmation email that you received when you placed your order. It is important to check if the item that arrived differs from what you had initially ordered. Next, you may want to look for information on the current Pajamagram.com web page regarding their return and exchange policy. Pajamagram.com typically offers guidelines and procedures for returning incorrect items and obtaining the correct ones. This may involve filling out a return authorization request or following specific steps outlined on their website. When contacting customer service or initiating a return, be prepared to provide your order number and any other relevant information regarding the incorrect item. This information can help expedite the process. Keep in mind that timely reporting of the issue is crucial, as there may be deadlines for returns or exchanges. By following these steps, you can ensure that you receive the correct item as soon as possible.
Answered Aug 19th 2025

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