What is your return policy?

Pajamagram.com has a customer-friendly return policy that is designed to accommodate various needs and situations. If a customer is not entirely satisfied with an item they have purchased, they may return it within a specific time frame, typically within thirty days of receiving the order. The items must be unworn, unwashed, and in their original packaging, accompanied by all tags still attached. This condition helps ensure that the returned pajama sets or gifts can be re-sold or donated. In addition to the thirty-day return period, customers are encouraged to review the specific guidelines laid out on the Pajamagram website, as there may be exceptions or stipulations for certain products, particularly personalized or custom items. If a customer receives a defective or damaged item, Pajamagram is known to address such cases promptly, allowing for an easy return or exchange process. For detailed instructions on how to initiate a return or to obtain a return authorization, customers can refer to the current web page for information. It is important to follow the outlined steps to ensure a smooth return experience. The return policy reflects Pajamagram's commitment to customer satisfaction, providing reassurance that customers can shop with confidence, knowing they have options should their purchase not meet their expectations.