What should I do if I suspect fraud on my account?

If an individual suspects fraud on their account with Pacific Continental Bank, it is crucial to take immediate action to protect their finances and personal information. Initially, the individual should review their account statements and transaction history carefully to identify any unauthorized charges or suspicious activities. It is advisable to document these findings, noting the dates, amounts, and any other relevant information. Once the individual has collected this information, the next step is to inform Pacific Continental Bank’s fraud department. They can typically report the suspected fraud through the bank's website or by calling the designated contact number. Most banks have specific protocols in place to address fraud concerns, and Pacific Continental Bank is no exception. They take reports of fraud seriously and have teams dedicated to investigating such matters. In addition to reporting the fraud, it is wise for the individual to change their online banking passwords and security questions to prevent further unauthorized access. It may also be beneficial to enable two-factor authentication if it is available. The individual should monitor their account closely in the weeks following the incident to catch any further unusual activity. While it is important to act swiftly, individuals should ensure they are following the latest guidance and procedures specified by Pacific Continental Bank. For specific contacts or resources, they can always refer to the current web page of the bank for additional information and support.