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What should I do if my item is backordered?

Asked 4 months ago
If you find that your item is backordered when you shop at Overtons.com, there are several steps you can take to manage the situation. First, it is important to check your order confirmation email, as it may contain specific details regarding the estimated shipping time for your backordered item. Overtons.com usually provides an estimated ship date for backordered items, which can help set expectations for when you might receive your order. If you wish to make any changes to your order, such as selecting a different item or canceling the backordered item, you can check the website for the most current procedures or policies regarding such changes. Additionally, while a backordered item can be disappointing, it may be worth checking back on the product page periodically, as availability may change. If the item becomes available sooner than anticipated, you may receive your order without further delay. For specific questions about your order or to understand your options better, it might be useful to refer to the customer service section on Overtons.com, where you should find detailed information and possibly a way to contact customer support if needed.
Answered Jul 25th 2025

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