What is the return policy?

Overtons.com has a clear and customer-friendly return policy designed to ensure that shoppers feel confident in their purchases. Generally, items purchased from Overton's can be returned within a specific timeframe, often within thirty days from the date of purchase. It is important for customers to ensure that the items are in their original condition, which typically means they should be unused and in their original packaging. When returning items, it is often necessary to provide proof of purchase, such as a receipt or order confirmation, to facilitate the return process. Depending on the nature of the return, customers may need to pay for the return shipping costs, especially if the return is not due to an error made by Overtons.com. However, if the product was defective or there was an error in the order, Overtons may cover the return shipping costs. Refunds are usually processed back to the original method of payment once the return is received and inspected. It is wise for customers to check the specific details mentioned on the most current return policy page on Overtons.com for any updates or variations that may apply to certain products, especially seasonal or clearance items. For customers who have exchanged items, it is generally encouraged to re-order the desired products instead of waiting for the exchange process, which may speed up getting the right items. For precise and detailed information on how to initiate a return, including any forms that may be necessary, customers may wish to look directly on the Overtons.com website for the latest updates regarding their return policy.