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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Otay Mesa Sales, the ability to cancel or modify it depends on several factors. Generally, it is important for customers to act quickly if they wish to make changes, as orders are processed promptly. If an order has not yet been processed or shipped, there may be opportunities to either cancel or modify the order. However, once an order has reached the processing or shipping stage, it may be more challenging to implement any changes. It is advisable for customers to review the order confirmation email they received, as this often contains important information about their specific order status and any relevant policies regarding modifications or cancellations. For precise details and guidance, customers may want to refer to the policies listed on the current Otay Mesa Sales website, which often outlines the procedures and any applicable time frames for making these requests. Understanding these points can help customers navigate their options more effectively.
Answered Aug 18th 2025

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