What should I do if I receive the wrong item?

Receiving the wrong item can be frustrating, but there are steps you can follow to address the situation effectively. First, review your order confirmation details and compare them with the item you received. This will help you confirm that there has indeed been an error. Once you have established that the item is incorrect, it is advisable to gather any relevant order details, such as order numbers, shipment tracking information, and photos of the received item, if possible. When you have all this information, you should check the website of Orange-byte.com for their return or exchange policy. They typically provide specific instructions on how to proceed with incorrect items, including return instructions and whether you will need to cover any shipping costs. Next, follow those procedures carefully, which may involve filling out a return form and packing the item securely for return. After sending the item back, you should keep the tracking information for your records. If you have any concerns or encounter difficulties during the process, the best course of action is to refer to the contact information available on their website. This may help you get in touch with their customer service team for further assistance.