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What happens if my order is incorrect?

Asked 3 months ago
When an order is incorrect through Online Restaurants Inc, there are several steps you can take to address the situation. First, it is important to review your order confirmation, which typically details the items you selected. If you find that the order you received does not match what you had ordered, you should consider informing the restaurant directly if they are listed on the Online Restaurants platform. Many restaurants have their own policies regarding incorrect orders and may offer exchanges or refunds, depending on the circumstances. Additionally, Online Restaurants Inc often provides a customer service channel through their website where users can report issues with their orders. It may be helpful to document the problem with photos and include specific information about your order when reaching out. This can facilitate a quicker resolution. Please remember that the specific response to an incorrect order may vary depending on the restaurant's individual policies and the terms of service outlined by Online Restaurants Inc. It may also be beneficial to review the frequently asked questions section on the Online Restaurants website for more detailed information regarding order discrepancies and resolutions.
Answered Aug 25th 2025

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