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What if I encounter technical issues or bugs?

Asked 2 years ago
If a user encounters technical issues or bugs while using the services provided by OnTheWallPlanning.com, it is advisable to first check the website's FAQ or help section, as many common concerns may be addressed there. Often, websites have troubleshooting guides that can provide immediate assistance. If the problem persists, users may want to refresh the page or try accessing the site from a different browser or device, as this can sometimes resolve minor issues. For more complex technical difficulties, On The Wall may offer support through various channels, such as email or a contact form found on their website. Users should ensure they provide detailed information about the issue to facilitate a quicker resolution. Checking for updates or announcements regarding known issues on the website can also be helpful.
Answered Oct 6th 2025

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