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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed at Ollyshoes.com, the ability to cancel or change it may depend on the order's processing status. Generally, if an order is still being processed and has not yet been shipped, it is often possible to request a cancellation or modification. However, once an order is in the shipping phase, it may no longer be possible to make changes or cancel the order. To determine the specific options available for your order, it is advisable to refer to the policies outlined on the Ollyshoes.com website. It is also useful to check any confirmation emails you received, as they may contain instructions or a timeline for changes and cancellations. If you find yourself needing to adjust your order, consider acting as quickly as possible to increase the chances of successfully making those changes. For the most accurate and up-to-date information, including any potential contact methods, visiting the current webpage of Ollyshoes.com may provide further guidance.
Answered Oct 2nd 2025

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