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What should I do if my order hasn’t arrived?

Asked 2 months ago
If your order from Nordicneedle.com has not arrived, there are several steps you can take to resolve the issue. First, it is advisable to check the order confirmation email you received initially. This email typically contains tracking information, which you can use to monitor the shipment's status. Often, delays can occur due to various factors such as weather conditions or high demand. If the tracking information indicates that the package is still in transit, you may want to wait a couple of additional days, as delivery delays can sometimes happen. However, if the tracking information shows that the package was delivered but you have not received it, it may be helpful to check with neighbors or your local delivery service for any possible misdeliveries. For further assistance or inquiries regarding your specific order, you may want to look on the current web page for the contact information. It is always beneficial to provide your order number when seeking help to expedite the process.
Answered Oct 10th 2025

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