What assistance programs or resources are available for low-income customers?

Nevada Power Company (South) offers several assistance programs and resources aimed at helping low-income customers manage their energy costs. One prominent program is the Energy Assistance Program, which provides financial assistance to eligible low-income households, helping them pay their energy bills. This program is typically administered through local community agencies that determine eligibility based on income levels and household size. Another noteworthy resource is the Nevada Energy Assistance Program, which targets senior citizens and individuals with disabilities. This program aims to ensure that these vulnerable populations can maintain access to vital electricity services without experiencing undue financial burden. Additionally, Nevada Power Company (South) participates in the CARES Program, which is designed to assist customers who face temporary financial hardship, such as job loss or medical emergencies. This program can help prevent disconnection of service and support families facing unexpected challenges. For customers who may require energy-saving upgrades, Nevada Power Company (South) offers energy efficiency programs. These initiatives provide assistance, including rebates and incentives, for energy-efficient appliances and home improvements that can lead to lower utility bills over time. It is also advisable for customers to familiarize themselves with the Low-Income Home Energy Assistance Program, or LIHEAP. This federally funded program aids qualifying households in addressing their heating and cooling costs. For detailed information on eligibility requirements and application procedures for these programs, customers can consult the Nevada Power Company (South) website, where they can find relevant details and contact information for local resources. Exploring these options can be an excellent way for low-income customers to seek assistance and breathe a little easier when it comes to managing energy expenses.