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What is the return policy?

Asked 2 years ago
MySecuritySign offers a return policy that is designed to provide customers with a satisfactory experience. Generally, MySecuritySign allows returns on standard items within a specified period, often thirty days from the date of receipt. Products must be returned in their original condition and packaging to qualify for a refund. It is essential for customers to keep all documentation and correspondence related to their order to facilitate a smooth return process. For custom products, the return policy may differ. Typically, custom-made items are non-returnable unless there is a manufacturing defect. If a customer receives a product that is damaged or incorrectly made, there may be specific guidelines on how to address such issues. Customers are encouraged to review the return policy thoroughly on the current MySecuritySign website to find detailed information about eligible products, conditions for returns, and steps for processing a return. This ensures that customers are well-informed about their options and responsibilities regarding returns and refunds.
Answered Sep 16th 2025

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