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What is the Murad return policy?

Asked 2 years ago
Murad's return policy provides customers with a way to feel confident in their purchases. Generally, if a customer is not completely satisfied with a product, they may return it within a specified timeframe, typically 60 days from the date of purchase. It is important to note that items should be returned in their original packaging and condition, and it is advisable to include all accessories, if applicable. To initiate the return process, customers are usually encouraged to follow a specific procedure, which often includes obtaining a Return Merchandise Authorization, or RMA number. This can help ensure the return is processed quickly and accurately. Murad strives to handle returns efficiently, allowing customers to receive refunds or exchanges for the products they are unhappy with. For the most current and detailed information regarding the return policy, it is beneficial to explore the relevant section on Murad.com. This will provide insight into specific requirements, return shipping details, and any exclusions that may apply.
Answered Aug 14th 2025

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