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What is the return policy?

Asked 2 years ago
Modell's return policy typically allows customers to return items within a specified timeframe, generally thirty days from the date of purchase. Products must usually be returned in their original condition, meaning they should be unused, unworn, and in the original packaging with all tags attached. If the item is defective or if there was an error in the order, customers may have additional options available. It is essential for customers to retain receipts or proof of purchase, as this documentation will help facilitate the return process. In some cases, customers may be able to return items online or in-store, depending on how the purchase was made. Refunds are usually processed back to the original form of payment, while exchanges may involve selecting a different item or size based on store availability. Certain exclusions may apply, such as clearance items or specialized equipment, which may not be eligible for return. Therefore, it is always best to check the latest information directly on the Modell's website or within the return policy section for any specific details and updates regarding current procedures. The website may also provide contact information for further inquiries regarding different types of products and their return status.
Answered Sep 8th 2025

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