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What steps should I take if my pump alarms or malfunctions?

Asked 3 months ago
When a MiniMed insulin pump alarms or malfunctions, it is essential to take immediate and systematic steps to ensure safety and effective management of diabetes. First, it is advisable to recognize the specific alarm sound or message displayed on the pump. Each alarm has a distinct meaning, which can help diagnose the issue more effectively. For example, some alarms indicate low battery, while others may signal a blocked cannula or Occlusion. Once you have identified the alarm, the next step is to address the underlying issue. If the alarm pertains to a blocked cannula, you may want to check the infusion site, ensuring that the cannula is not pinched or kinked. If necessary, you may need to replace the infusion set. For alarms indicating a low battery, ensure that you have a replacement battery available or charge the pump if it is rechargeable. If the pump continues to malfunction after troubleshooting, it is crucial to remove the pump and switch to manual insulin delivery, typically through injections, until the issue is resolved. This ensures that you are still receiving insulin and managing your blood sugar levels effectively. It is essential to refer to the user manual provided with the pump, as it contains detailed information on common alarms and troubleshooting steps. Additionally, updated support and resources may be available on the official MiniMed website. By familiarizing yourself with these resources, you can equip yourself to handle pump-related issues more effectively.
Answered Aug 22nd 2025

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