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What should I do if I forget my password?

Asked 5 months ago
If a user forgets their Microsoft Outlook password, they can take specific steps to regain access to their account. First, they should navigate to the Outlook sign-in page. On this page, there is an option labeled “Forgot password?” which users can click. This action will redirect them to the password recovery process. Once on the recovery page, the user will be prompted to enter their email address associated with the account. After entering their email, they will typically receive a verification code via a secondary method, such as a registered phone number or an alternate email address. It is important for users to have access to these recovery options in order to proceed. After receiving the code, the user should enter it into the indicated field on the Microsoft Outlook website. This will allow them to create a new password. It is essential to choose a strong password for security. If the user encounters difficulties during this process or if they do not have access to their recovery options, they can check the current web page for additional resources and contact information for further assistance.
Answered Jul 4th 2025

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